Archive for the ‘ Twitter ’ Category

What would life be like with Facebook-Twitter, Inc.?

Rumors abound about Twitter considering buyout offers from Google and from Facebook. Wait, check that: Twitter has flatly denied a deal with Google.

What Twitter has not done is deny a deal with Facebook. A deal that rumors say would be worth over $9 billion…especially since Twitter was recently valued at $3 billion without considering competing suitors. Is it notable that Twitter won’t deny a potential deal that would make it a Facebook subsidiary, while denying that it intends to sell to Google?

Plenty of people think it is notable, and even go as far as to say that a Facebook/Twitter deal is “inevitable.” An alternative theory: a case of some very savvy guerrilla negotiations where Twitter purposely denies what’s really happening, while showing Facebook what could have been (via the public reaction).

Let’s assume, though, that a Facebook/Twitter deal is consummated. I’ll call the new mega-social giant Facebook-Twitter, Inc., or FTI for short. The sea change from no formalized “social media” to one giant social monopoly in less than a decade would be stunning. (By the way, a legal study on the anti-trust concerns will be an interesting read and make for lively debate.)

Here’s where I stand. I am not in favor of a world where a private company creates a de facto, neo World Wide Web, where every Netizen would need an account to have a rich online experience. Doesn’t it already bother you that individuals and companies publish Facebook-only content, use Facebook Connect-only web apps, and basically consider you a lesser friend or lesser customer unless you have a “key” to get in? I believe we already need to step away from the Facebook-as-THE-web brink. Ever have a friend think you were dead, or that you’d converted into a technophobic monk or nun, if you didn’t have a Facebook account? Of course, some of the same issues can be raised with Twitter’s domination of micro-blogging and quick, real-time marketing.

Let’s start with the positives of a theoretical consolidation that results in FTI.  It would be a powerful force for social change. It would accelerate the development of the new industries that Facebook and Twitter have created. (Had you ever heard of a social media guru until a few years back? Dreamed of forking over $10 bucks to have someone DELETE your Facebook identity?) It would also accelerate positive changes in the world, because Twitter and Facebook separately have already allowed us to support extremely important causes and revolutions in real-time.

However, there have already been grumblings that the coziness between Microsoft and Facebook (Office integration, Bing search, Windows Phone 7 devices with seamless Facebook integration) has changed the social experience negatively. This comes from the realization that Facebook isn’t your friendly collegiate geek letting you try a nifty new social tool, but rather a behemoth that partners with an even bigger software behemoth, and now may buy a micro-blogging behemoth.

As someone who to this day refuses to have a Facebook account, I could be even more strident in hatred of this potential deal. I’m also a Twitter lover, and wonder what changes the deal would bring to one of my favorite concepts of all time. Worst of all, could a Facebook purchase mean that FB simply absorbs the Twitter staff and kills off the Twitter identity (as has happened with some of its other acquisitions), unlikely as that might seem? However, instead of being afraid or angry about the future of social media, I’m looking at whatever happens in a new light.

I firmly believe it’s time for some competition, not monopolization. Since November, I’ve been helping to craft a new social network. I believe it addresses key complaints of actual Facebook users and Twitter users. I also know that it strikes a great balance between true privacy — of the sort Mark Zuckerberg intended when he visualized The Facebook as being an exclusive Harvard network — and the freedom to explore and connect more freely than the unwashed non-users of Facebook. I believe it is in a perfect market space to excel by having key traits of LinkedIn, Facebook, Twitter, Path, and Namesake.

This major project, supported by a female CEO and great young co-founders, will be in beta very soon. I bring it up because in the face of big companies consolidating all the time, we not only are seeing a world of monumental change and foundational structure, but also one of opportunity. No matter what you think of a world where Facebook-Twitter, Inc. may soon “dominate,” do not ever stop innovating and believing that you have the right to compete to make things better.

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@MazdaRacing

This is a memoir about my involvement in establishing and running the @MazdaRacing Twitter feed.  It will be one of the longest pieces I’ve ever written, as I explore the thoughts behind a gift I was eager to give.  I hope you’ll stay with me, but I’ll understand if you are less enthusiastic about this subject than I. 

I’ve broken this down into sections.  Maybe, if you don’t have all day but you cared about @MazdaRacing at all, you’ll skip to the last section or two.

Background

Mazda’s involvement in racing (and dearest to my heart, in open wheel racing) is arguably unprecedented.  Very few manufacturers of parts or vehicles have done more for racers in North America than Mazda has in the last half-decade.

If you’re familiar with the Mazdaspeed Driver Development ladder, then you already know its impact.  If not, then I’ll summarize that Mazda’s motorsports legacy is long and storied, but in recent years, it’s become even more legendary.  The reason is the company’s conscious, dedicated, heartfelt, and expensive effort to ensure that young drivers can progress from the very lowest levels of racing — go karts — to the upper levels or sports car and open wheel racing, on talent, passion, and hard work alone.  As a racer wins at each level up the “ladder,” Mazda has been awarding full scholarships to the next level.  It’s impossible to overstate the peace of mind this brings to the winning racers, who are guaranteed a spot on an ever smaller playing field that has been nightmarish to try to attain on one’s own.

If you have any interest whatsoever in racing — including the environmentally friendly variety that Mazda is calling “sustainable Zoom Zoom” — then you can and should read more about these topics at Mazdaspeed’s official website.  However, I should also point out: Mazda prides itself on having more of its vehicles racing on road courses on any given weekend than any other manufacturer.

Getting to know Twitter

I’ll now transition to my central reason for writing this article.

I began to use Twitter personally in mid-2008.  That year, and the beginning of 2009, was tumultuous for open wheel racing, due to the sale of the top-level Champ Car World Series to IndyCar, and what can fairly be described as a difficult transition process.  The implications were extremely far-reaching, as I’ll touch on a bit more later.

Like many people, I noticed the following amazing strengths about Twitter:

  • Usable from any mobile device that had text messaging ability
  • Ability to deliver real-time information in very “digestible,” short messages, limited only by the author’s creative use of abbreviations, characters, and some tools like URL shorteners

Obviously, Twitter was an even deeper tool, but both of the above concepts intrigued me as a racing fan.  I noticed that relatively few “Twitter feeds” at the time were covering motorsports, and no feed was consistently paying attention to the dedication of Mazda that I mentioned earlier.

It seemed obvious that using short-burst messaging, often directly from the track, to fans with ANY Internet-enabled device was a winning concept.  The fans needn’t be in front of a TV, or even on their computers.  They just needed to be carrying a cell phone with SMS.

Establishing @MazdaRacing

Another thing that seemed obvious was that Twitter’s millions of new followers were snatching up Twitter user names at remarkable speed.  I checked my favorite brand names often, and as a race fan, naturally did some checking to see if Mazda had secured a name specifically for their racing efforts.

And so it was that in early 2009, I discovered that an unrelated individual had already grabbed the Twitter name “MAZDASPEED,” and wasn’t “tweeting” (messaging) about the company’s racing efforts at all.  This disappointed me, because Mazda’s pride at being the marque with the most cars on road courses on any given weekend was a fantastic concept for a Twitter feed.  But anyone looking up their famous racing brand name would see some random personal “tweets.”

Thinking that perhaps Mazda would still initiate their own feed, I waited until March, 2009, on the weekend that was one of the most important in all of racing: the legendary 12 hours of Sebring.  Two of Mazda’s open wheel series, the Atlantic Championship and Star Mazda, were competing on Friday, March 20th.  The next day would see two turbocharged, Mazda-powered cars compete in the American Le Mans series.

That Friday morning, I checked one last time to see if anyone was going to cover the Sebring action live on Twitter, and when it wasn’t happening, I secured the @MazdaRacing name, purchased and set up a very simple website to point to that address (www.MazdaRacingNews.com), and obtained a generic Gmail account to link everything together.*  By the time the Star Mazda cars got under way, I was all set up to cover all the action, and I did just that.

And so it all began with this Tweet: ”This Twitter presence is in honor of Mazda’s racing ladder. For any updates, send an @ message or e-mail me at mazdaladder@gmail.com.”

Mazda’s commitment to have more of its cars on road courses than any other brand was inspiring.  Its commitment to making sure young racers could attain their dream, paid in full, was even more powerful.  And my initial dream that anyone in the world could use any Internet device to follow any of those races has essentially come true. 

Costs and rewards

Presuming that someone is curious about the process of creating and managing a niche-brand, truly real-time Twitter feed with about 2,700 followers, one of her questions might be, “did Mazda authorize this or compensate you?”  I’ve been asked this question on occasion in various circles, so I think it’s worth discussing.

Mazda, as a corporation, has approximately two or three full-time employees who attend important North American racing events outside of California.  These folks, who I’ve met, are passionate, indeed nearly obsessive about the principles I’ve discussed earlier.  They also have other assistance from paid marketing / social media contractors.  The employees are focused on two main areas:

  1. Ensuring a viable ladder for the young racers; this also includes providing well-rounded driver training on the track, and in sponsorship/media relations
  2. Proving to Mazda corporate how important racing is for the success of the company’s street cars (and vice versa)

I understood all this, and when I chose to establish Mazda’s motorsports presence, I did it as my own gift in response to the gifts they’ve given to racers.  I also explained to these Mazda folks – and others – that I would relinquish @MazdaRacing and all associated resources to them at any time of their choosing, at no cost.

Since March, 2009, I have absorbed all of the costs of running @MazdaRacing and MazdaRacingNews.com.  I paid my own way at tracks.  I even pioneered the concept of Twitter contests to win Mazda racing memorabilia, which I paid for and shipped with my own funds.  I believe Mazda stepped up their involvement in racing at a crucial time, and provided as much stability as was possible in the period from 2008 through the present.  It was my intent to provide the same stability in return.

As for rewards, I had access to a hospitality suite on one occasion, where I got some wonderful memorabilia, and I attended an awards banquet as Mazda’s guest.  Again, this is more than what I expected.

But the real rewards are more lasting.  I have an increased awareness of Twitter trends, and exposure to so many desktop and mobile tools that have allowed me to bring Mazda racing to devices all over the world.  And it’s a race fan’s dream to be able to converse with team owners, racers, and other fans, while enjoying some fantastic events. 

Here are just some of the series I’ve been able to cover:

  • Skip Barber National Championship presented by Mazda
  • Star Mazda
  • USF2000 powered by Mazda
  • Grand-Am
  • American Le Mans
  • Formula Drift
  • World Challenge
  • Trans-Am
  • and the Atlantic Championship

Here are some of my favorite moments:

  • Mazda winning the GT class in the famous 24 Hours of Daytona this year
  • Mazda, via Dyson Racing, winning overall in an American Le Mans (ALMS) race at Mid-Ohio this year
  • Seeing Mazda be the first manufacturer to bring sustainable iso-butanol fuel into ALMS
  • Covering every session of the Atlantic Championship in 2009

Another reward: it’s a small world, and the racing world is even smaller.  My wife started racing in 2004, and shortly thereafter, she had a car built for her by a gentleman from HyperSport Engineering.  HyperSport Engineering is the team that’s provided the foundation for Patrick Dempsey’s racing career, which now sees him owning his own Grand-Am team.  The same gentleman who built my wife’s car has gotten some great press this year as a result of Dempsey’s success.

And finally, if you’re reading this, then it’s probable that you’ve been part of my reward also.  @MazdaRacing has received countless Twitter messages since 2009, and I’ve enjoyed getting answers, responding, and sometimes forwarding you to other sources.  Mostly, I’ve enjoyed how easy it is to connect people to each other on Twitter, exposing racers to other racers or sponsors they may not have known.

Giving up @MazdaRacing

Looking back, it’s amazing to know that I have written approximately 476,000 words about Mazda motorsports in two racing seasons.  As you’ve guessed, the reason for me putting these thoughts into writing has been because it’s time for my involvement with @MazdaRacing to be minimal, or non-existent.  Assuming you’re interested in reasons, I can offer a couple:

  • The aforementioned expense is not something I can cover indefinitely, with other projects that need my attention
  • The amount of time spent during race weekends – which occur constantly in a world where Mazda is a leading road course brand – is not sustainable with other projects
  • The continuing hiatus of the Atlantic Championship series**

And the big one: some race tracks still have horrific communications infrastructures, even when paying out of one’s own pocket for high speed Internet access.  When not in hospitality, it is often impossible to provide real-time information due to bandwidth overload: every other person with a cell phone and/or laptop is competing to send information.

So, I’ve now notified Mazda employees and contractors about relinquishing the feed into their control.  It won’t cost a thing for them to inherit the web presence I wanted them to have for their racing efforts.

As for me, I’m a much stronger communicator and networker thanks to taking on this project.  I’ll always be happy to advise Mazda – and specific racers and teams – on lessons learned.  I would love to think that Mazda might be considered a leader in Twitter motorsports reporting, and it was my intent to leave when that occurred.  Therefore, with 13 years of management experience under my belt, @MazdaRacing was one of my biggest, and most rewarding, leadership challenges yet.

Thank you so much. Can we still be friends?

I can’t tell you how much I appreciated every second of this project.  With @MazdaRacing almost in the rear-view mirror, I’m excited to focus on some other projects that I believe have extremely far-reaching potential.

If you read all these words – especially if you were one of those who read most of my 476,000 words of Tweeted Mazda content – it’s impossible to put into words how much I appreciate you also.  This article has seemed so self-focused, and I hope its length and self-referentiality hasn’t turned you off.

I would love to hear from you.  Please consider talking to me at @JayInAtlanta.  Heck, even consider partnering with me on other things.

Oh, wait!  Can you hear that?  I sure can.  It’s the sound of pure Zoom Zoom.

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* The lightning-quick speed that enabled me to purchase and set up a fully functioning website in under an hour was brought to me by my long-time host, www.IncredibleHost.com.  No, I don’t get any compensation from telling you that, I just love the service by “Reg” and the team.

** I mentioned earlier that the transition caused by the purchase of Champ Car by IndyCar had far-reaching implications.  The Atlantic Championship, called by other names but historic and decades old, has been on hiatus since earlier this year, largely a victim of that transition process.  Atlantic’s hiatus has left a hole in open wheel racing, and I won’t lie, it’s left a hole in my motivation for covering Mazda open wheel weekends.  In under three years — February 2008 to now — seeing two series disappear that were on my wife’s dream path as a professional racer has been an emotional earthquake.

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